Executive Summary

Informations
Name CVE-2021-36097 First vendor Publication 2021-10-18
Vendor Cve Last vendor Modification 2022-10-27

Security-Database Scoring CVSS v3

Cvss vector : CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:L/A:N
Overall CVSS Score 4.3
Base Score 4.3 Environmental Score 4.3
impact SubScore 1.4 Temporal Score 4.3
Exploitabality Sub Score 2.8
 
Attack Vector Network Attack Complexity Low
Privileges Required Low User Interaction None
Scope Unchanged Confidentiality Impact None
Integrity Impact Low Availability Impact None
Calculate full CVSS 3.0 Vectors scores

Security-Database Scoring CVSS v2

Cvss vector : (AV:N/AC:L/Au:S/C:N/I:P/A:N)
Cvss Base Score 4 Attack Range Network
Cvss Impact Score 2.9 Attack Complexity Low
Cvss Expoit Score 8 Authentication Requires single instance
Calculate full CVSS 2.0 Vectors scores

Detail

Agents are able to lock the ticket without the "Owner" permission. Once the ticket is locked, it could be moved to the queue where the agent has "rw" permissions and gain a full control. This issue affects: OTRS AG OTRS 8.0.x version: 8.0.16 and prior versions.

Original Source

Url : http://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2021-36097

CPE : Common Platform Enumeration

TypeDescriptionCount
Application 273

Sources (Detail)

Source Url
CONFIRM https://otrs.com/release-notes/otrs-security-advisory-2021-20/

Alert History

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Date Informations
2022-12-29 02:04:53
  • Multiple Updates
2022-10-27 17:27:39
  • Multiple Updates
2021-10-21 21:22:51
  • Multiple Updates
2021-10-18 13:22:50
  • First insertion